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Thread: UBI error

  1. #1
    Nifty
    Join Date
    Dec 2011
    Posts
    67
    World
    Newfoundland

    UBI error

    When logging in i am getting a UBIsoft error Invalid Next URL https://www.thesettlersonline.com/uplaylogin find attached a copy
    Attached Images

  2. #2
    Town Councillor
    Join Date
    Dec 2011
    Location
    Mariehamn
    Posts
    640
    World
    Newfoundland
    For whatever it is worth... here are some comments from the German forum.

    Those who cannot login, but have been logged in before, try this:

    1. Go to the homepage, omitting the www, i.e. go to settlersonline.com/en/homepage
    2. Click on FORUM
    3. Copy the address to the forum, again omitting the www and re-enter it: thesettlersonline.com/en/vb?f=%2Fforum.php
    4. Repeat #3 till you can see your forum name on top. At this point you should be logged in.
    5. At this point, the homepage (without the www) should also be logged in and you can press PLAY.

    At least, this worked for me and a handful of my guildies.

    Another comment from BB_Ondgrund on the German forum:
    The problem with the login on the homepage is being investigated, but we cannot yet provide a timeframe for a solution. It affects the Ubisoft login in general and not just The Settlers Online.
    Last edited by Tage; 12.02.25 at 15:34.

  3. #3
    Pathfinder
    Join Date
    Jun 2012
    Posts
    6
    World
    Sandycove
    Hi
    Same issue here, the crazy thing is that i succeeded to login only in forum, on homepage nope.

  4. #4
    Town Councillor
    Join Date
    Dec 2011
    Location
    Mariehamn
    Posts
    640
    World
    Newfoundland
    Quote Originally Posted by iookoko View Post
    Hi
    Same issue here, the crazy thing is that i succeeded to login only in forum, on homepage nope.
    Try re-entering the homepage, without the www (copy and paste the address).

  5. #5
    Pathfinder
    Join Date
    Jun 2012
    Posts
    6
    World
    Sandycove
    Quote Originally Posted by Tage View Post
    Try re-entering the homepage, without the www (copy and paste the address).
    Thanks, not sure how, but i'm in, thanks again.

  6. #6
    Pathfinder
    Join Date
    Oct 2015
    Posts
    4
    World
    Sandycove
    Quote Originally Posted by Tage View Post
    For whatever it is worth... here are some comments from the German forum.

    Those who cannot login, but have been logged in before, try this:

    1. Go to the homepage, omitting the www, i.e. go to settlersonline.com/en/homepage
    2. Click on FORUM
    3. Copy the address to the forum, again omitting the www and re-enter it: thesettlersonline.com/en/vb?f=%2Fforum.php
    4. Repeat #3 till you can see your forum name on top. At this point you should be logged in.
    5. At this point, the homepage (without the www) should also be logged in and you can press PLAY.

    At least, this worked for me and a handful of my guildies.

    Another comment from BB_Ondgrund on the German forum:
    The problem with the login on the homepage is being investigated, but we cannot yet provide a timeframe for a solution. It affects the Ubisoft login in general and not just The Settlers Online.
    It appears it needs to be https://thesettlersonline.com/en/homepage to work.

  7. #7
    Pathfinder
    Join Date
    Dec 2020
    Posts
    6
    World
    Sandycove
    Same error here. I followed the instructions above without success, until several attempts later at trying different ways through the forum. I did use the address to the forum without the www. When nothing worked, I went back and forth with no www to the homepage, then clicked forum link, and it required me to login. Success! I used Firefox. Chrome is still a no go.

  8. #8
    Nifty
    Join Date
    Apr 2012
    Location
    UK
    Posts
    52
    World
    Northisle

    Not Obvious but that worked

    Went to hompage
    Clicked forum
    Copied link from top of this post
    Refreshed that link 3 times
    Used the "login" on the you must be logged in line and "Hey Presto" ubisift connect works and I can login.

  9. #9
    Skilled Student
    Join Date
    Sep 2015
    Posts
    27
    World
    Northisle

    ....

    this games getting beyond a joke now

  10. #10
    Architect of the Empire
    Join Date
    Nov 2014
    Location
    Denmark
    Posts
    951
    World
    Newfoundland
    It got me as far as forum - but I cant get passed that - I get this https://prnt.sc/woSePpph7lcA - when I go to step 4.
    If for some reason support feels the need to edit what I wrote, please delete entire post instead, dont put words into my mouth that I never said.

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