Maybe you could consider lifting the lifetime forum bans on players who dared to complain about Ubisoft and the way the game was being run? Apparently complaining about them was offensive and lead to a lifetime ban! Complaining about new content when the game was barely playable was grounds for a ban. Complaining about the gem sales when the game was unplayable was grounds for a ban. Suggesting that they fix all the broken elements of the existing game before bringing in new content was grounds for a ban. Being upset about the killing of a game that we'd played for years was grounds for a ban. The complaint about the 4x increase in the cost of (fewer) gems was grounds for a ban.
All of the above was a lifetime forum ban; not just a week or a month ban but a lifetime ban!