FAQs about the takeover of The Settlers Online by CipSoft, the future, and our plans

[Larasxx]

You need to walk before you can run, every player has been where you are, you can buy way better explorers once you get going or get them in events, join a good guild where they can help you with adv's & quests. Yes unfortunately only Xmas event has the rph, but time goes quick in tso world!

You need to be able to walk period and this game is preventing people from progressing. This may have been fine 10 years ago when the max level was 50 and everyone was actually starting the same time but the situation has changed and so has the player base. I imagine 80% of players never get to 40 before they quit and 95% of players who don't join a guild don't get to even 30 because the game isn't allowing people to progress. I could have mentioned 10 other things about the levelling process but this is the worse one because it stops progression.

[MutantKid]

I actually played as a Lone Ranger when I first started & at a time where only 2 explorers were available & maybe a max of 3 gens & yes I did play Island of the pirates over & over to get to lev 50 (took about 500 of them at 3k xp per adv,lol. There is a massive disparity between items in merchant & actual trade so this is a huge stumbling block for new players.
With many new things introduced since those early days you can now level up in literally minutes, split city with buffs comes to mind.
As for many new players quitting before they get anywhere yeah unfortunately that's always gone on, you start with a tavern gen & couple explorers, troop rebuilding is tough early doors, like you said access to adv are slim. Joining a guild can really help though especially in events, Our guild regularly give away huge amounts of event resource which helps new players & pretty much all the others do the same. Try hang in there as the game hopefully will get way better with new devs who may actually release stuff promised years ago!

[Larasxx]

I actually played as a Lone Ranger when I first started & at a time where only 2 explorers were available & maybe a max of 3 gens & yes I did play Island of the pirates over & over to get to lev 50 (took about 500 of them at 3k xp per adv,lol. There is a massive disparity between items in merchant & actual trade so this is a huge stumbling block for new players.
With many new things introduced since those early days you can now level up in literally minutes, split city with buffs comes to mind.
As for many new players quitting before they get anywhere yeah unfortunately that's always gone on, you start with a tavern gen & couple explorers, troop rebuilding is tough early doors, like you said access to adv are slim. Joining a guild can really help though especially in events, Our guild regularly give away huge amounts of event resource which helps new players & pretty much all the others do the same. Try hang in there as the game hopefully will get way better with new devs who may actually release stuff promised years ago!

I am trying to improve the game for new players. Progress should not be dependant on being given stuff from other players.

[BB_Cip_Mirade]

Greetings,

Does this mean there will be a summer event?

That's our plan. We'll let you know once we have more info to share.

[DorotheusII]

I would like to reply as someone who just started an island. One thing I think that really needs adjusting is the availability of adventures to new players. The tavern explorers take so long to do adventure search and often just bring back 3 maps fragments. At that rate you can buy an adventure once every 20 days or so. Map pieces are only available to new players once they get a rarity provision house which is only available once a year. I don't even think it is possible to buy one for gems. Otherwise, you are at the mercy of other players giving map fragments to you so you can progress.

Yes you can buy one with gems. However adventures brought with map frags is not the only option available to new players, they can also be obtained through trade. New players have to learn how to use every tool in the toolkit the game provides. All it requires is the willingness to ask about what they need in global channels, there are plenty of experienced players willing to pass on their knowledge to the new players.

[Larasxx]

Yes you can buy one with gems. However adventures brought with map frags is not the only option available to new players, they can also be obtained through trade. New players have to learn how to use every tool in the toolkit the game provides. All it requires is the willingness to ask about what they need in global channels, there are plenty of experienced players willing to pass on their knowledge to the new players.

I see that now in the store - thanks. A new player doesn't have much to trade for map fragments.

All I would like to see is the map fragments being increased for 12 hour from 3 to 10 or so. Or they could have a recurring quest to do 5 adventures searches and get 100 maps pieces as a reward. Right now I don't even want to send them out on adventures searches because it costs resources and getting 3 map pieces after 12 hours is too disappointing.

I don't think this would make things 'too fast' as the other guy was concerned with nor remove the ability to trade. The game has quests to direct the players to use the trade office - about 5 of them so far I believe I have come across so learning about that is already covered.

[damien762]

so when can we expect this migration of the game to be done ?

[BB_Cip_Mirade]

Greetings,

so when can we expect this migration of the game to be done ?

We cannot provide a reliable estimation at the moment since this is a complex undertaking which consists of various steps. As mentioned in the FAQs, the whole transition phase will definitely continue into next year.

[Graciethecat]

Mirade can you please at a very elementary level why it will take into 2026 for Cipsoft to obtain full control of the game?

[BB_Cip_Mirade]

Greetings,

I've moved the previous post and my reply to this thread:

Mirade can you please at a very elementary level why it will take into 2026 for Cipsoft to obtain full control of the game?

Sure, I'll try. This estimate is based on our experience with long-term planning of large and complex projects. We've learned that there are always many factors at play and challenges along the way that cannot be fully predicted. Therefore, a cautious estimate is usually the more realistic and honest choice. We explained the roadmap a bit in the FAQs:

The first steps are already taking place in the background and focus on setting up the foundations we need to begin the actual work. This includes technical and organisational preparations for the migration, for example. During the migration phase, we will fully detach the game from Ubisoft's ecosystem and move it into our own infrastructure. After that, the goal is to streamline and optimise processes, and to set up the operation of the game in a way that is stable and sustainable. This will not happen in just a few weeks. The transition phase before we can fully focus on expanding and developing The Settlers Online further will take time. This will definitely continue into next year.

The steps mentioned there are only rough summaries of a large number of tasks and processes that need to be planned and completed to not only migrate but also integrate the game into our infrastructure. Coordination between Ubisoft and CipSoft is also a time factor, since many details need to be clarified and worked out together, and a lot of them revolve around complex topics.

To give you a very simplified comparison: imagine having to move an entire building from one location to another. And while you do that, the residents are still inside, living their everyday lives. It's not just about packing a few boxes and hitting the road. And anyone who's ever moved, knows how much organisation and effort that already involves. You need careful planning and execution, taking many different factors into account before, during and after the relocation: logistics, structural integrity, infrastructure, access, the safety of the residents, the new ground to build on and many smaller things such as making sure the power lines and water pipes still work once the house has been relocated.