Correction, We have completed Day Four and are beginning Day 5.
Correction, We have completed Day Four and are beginning Day 5.
Originally Posted by Larasxx
You use the forum where everybody have right to reply (if break the rules) but you most of the time complain about something, indirectly accuse others and make them into bad image because you have no knowledge and you do not care about how those things works or about the truth, just saying about "stated the fact" but no evidences at all just angry/frustrated words, then if get reply then you feel it is personal attack... but many of client user buy gems (that can be proved with the transactions) and not complain, they are not better or worse than others, they are not hackers or shady peoples with bad intentions...
If you feel annoyed then go walk about and calm down, grown up or do not use the internet and keep you inner peace, because this is a game forum, not real life.
I do not know about the other servers, but since they started the progress the Sandycov a lot more playable and events are more enjoyable, they reply more often but they have no full control still controlled by the ubi.
try to write to their (Cipsoft) support (in email), I mean according my experience they often write back even if you wrote to the tibia support
I remember to the issue on Sandycov too but it was resolved pretty fast, but in that case was indifferent client or browser, both was dead, i was glad that time it was solved pretty fast compared how it was solved at begining of the year
Last edited by Shadowvzs87; 01.09.25 at 15:38.
My point exactly Shadow. The Sandycove log in issue was resolved quickly, maybe 36 hours down time- if that. Ares server is now entering the fifth day, that is 96 + hours of not being able to play. Many have lost industrial mines, regular mines have been depleted and worst of all we have lost many resources to the failed Pathfinder. As well as lost opportunity to earn crystal shards, xp, and treasure due to buffs in place. It is very annoying that we cannot play our chosen accounts.
i understand, that not good if you cannot login that long, without having at least few hours when it is works when at least u can buff, send expos and geo or do the quests, but did you tried? i had issue in past i wrote to (i guess) 2-3 of their emails and they at least wrote back, maybe worth a try to spam their contact (email, fb, twitter etc), maybe someone put some pressure from their other team to the team who keep the contact with the ubi https://www.cipsoft.com/en/contact (i hope they will fix it if it will get enough attention). I hope it is temporary employee issue and if yes then starting from September at least they return back and it will be faster reactions.
Last edited by Shadowvzs87; 01.09.25 at 16:32.
Finally a word from CipSoft support....issue has been passed to BB Development and they hope it gets fixed soon ! I understand it's up to BB to fix but was hoping for something stronger from Cipsoft re kicking BB along. Just found out guilds on ares who can get in are unable to visit my island....it's like the island is locked out fort some reason..all in all very very very frustrating
Not sure what your issue is. Looks like many folks cannot play the game at all. Not sure what Client is and how it benefits anyone. Seems if player x can use it then you could as well. Stop blaming players and look at the provider. I have not been able to play in 5 days, have likely lost some industrial buildings, have lost PFB time, lost out on growth.
Instead of attacking other players ask the companies why this keeps happening.
If I get banned for this big deal. We have to wonder why for the first time in a few years we have issues of not being able to log in to the game. I have had zero issues for the last 2 years, then after the take over was made public there are random players unable to log into the game.
Anyone who does not see the issue is blind. I will be sending another ticket to Cip and hope they make good on the losses I have taken with my game. Should not be hard to trace down the game sabotage. My guess is a mid school computer kid can figure it out. Remember, BB dropped the ball with the end of Adobe and took years to recover to only have an unplayable game after it was noted to be sold........ No rocket science needed
Greetings,
Thank you for your reports. We understand how frustrating this must be for you. We've already forwarded the info to Ubisoft so that the ongoing issue with Ares can be looked into.
Edit: We've been informed that the problem should be resolved by now.
Last edited by BB_Cip_Mirade; 02.09.25 at 09:21.
Mirade - CipSoft Community Management
And polish server Czarci Gaj? Many people can't visit their island. Including me. I send ticket to support Cipsoft, I received answer -forwarded to Ubi. Today is the fifth day.Thank you for your attention.
Finally got in this morning.......island a mess...lost a star fall payout due to outage...how about some compensation for the folks affected ???
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