Still no access to Ares.....over 30 hrs of trying and no replies to my problem report sent to CipSoft
Still no access to Ares.....over 30 hrs of trying and no replies to my problem report sent to CipSoft
i could login to us server / ares till 14.00 today, but after finishing gq can't login any more. so on the one side I am the happy ones who was able to play till today. but even after the "resolved" message 17.00 hours, i can still not login in to us server. (UK server I can login)
when fixing the european server, can you put a little post it note by your computer reminding you about the yanks across the pond. maybe hook us up with some tech support since we bailed you guys out twice in the world wars?
edit: if this is being read by a german person... um... sorry about the whole we were on the other side twice thing... but hey, we will be on the same side for ww3 it looks like... :-) so little love for us too? please?
still can't log into Ares...now been 48 hrs and not a peep from CipSoft...argh
24 hours later, Ares server still downvery sad.
Is it just me or does this seem to happen on the weekends and during events. So we sit here all weekend with no way to play, loosing boosted time, and I can bet a few of my industrial buildings will be dead when I get back on.
I wonder if it is time for me to donate everything I can and quit this game. No longer worth the effort and agro.
I couldn't get in Thursday already. I have to wonder given the people who aren't complaining if this is a case of if you are using the third party client you are having no problems and only the people playing the game as intended are locked out.Originally Posted by brockz1983
if server is down or have connection issue then no one with third party can play if they cannot play from the browser, since the client will face with exactly the same issue since it use the ubi login and auth, so what do you think where connect the client if not to the ubi?
Please do not spread fake information.
From my experience (even it is rarely happened) but exactly opposite, during the valentine event browser allowed me to login (for short duration) when from the client was even more unplayable or not allowed to login at all, so if u can login with the client then u surely can login with browser too, it is not a theory, it is a fact...
the client is not a dark or hidden tool, the source code is visible https://github.com/fedorovvl/tso_cli.../login.xaml.cs
it will use the ubisoft session endpoint, if ubi have issue then this too https://github.com/fedorovvl/tso_cli...Servers.cs#L10
sometimes one player can login and another no (have login issue), indifferent from the client/browser etc, that is different thingCode:public static string ubiServices = "https://public-ubiservices.ubi.com/v3/profiles/sessions";
Last edited by Shadowvzs87; 31.08.25 at 06:43.
I have no idea how that third party client works and have zero interest in knowing. However, it is a fact that prior to the football event I couldn't login for days and the people using the client could. It has happened numerous times before as well.
People on Ares who usually complain on here about not being able to get into the server are not complaining now and they play on the client so I very much suspect they are playing the game just fine now.
And it very much depends on where the problem is logging in if someone can log in from the client and not from the browser. They tell you to try a different browser for a reason. However, lately it hasn't matter which browser you use, you can't access from any of them.
Last edited by Larasxx; 31.08.25 at 08:53.
now 72 hrs and still can't access Ares....still not a word from CipSoft or from help desk on trouble report....and we thought CipSoft was going to be different from BB...wrong !!!
Posting Permissions
Reply With Quote