CipSoft Migration Live Game Worlds: Technical Issues

[Lifi]

i sendt 7 goust to an artic non came then server fixed and found gen in sending so i sendt again did now crash this was last morning then tryed to wait for 6 am in hopes it fixed it logged in 1 gen was back then started send out exsplorere and game crashed again with same report error this is now day 2 of me not able to do event and i got premium and spendt dimonds and evry thing i just want my gens back and be able to get to play again

smal tip theres a app cald discord were you able to handle things like talking messaging and evry thing allot faster then us waiting for hours to see if any suport infact replyed at all i tryed go to email dont pop up

[Doritis]

Error detected on this zone. Cannot play. Again during an event here are technical problems with the servers like in the best Ubisoft traditions.

[dravko]

Error detected on this zone. Cannot play. Again during an event here are technical problems with the servers like in the best Ubisoft traditions.

Same here Yesterday crashed and still cant load the game...

[Duhek]

Same here...and several players from my gild cant play...is anyone read this from chipsoft?

[Doritis]

They will probably see the posts only on Monday. Till then Calendar locked, pumkin fields empty etc.

[AlexSunshine]

same here server zone crashed about 10:30pm yesterday, UK

[Nastynono]

Me and others from my guild gets the "error detected on this zone" message when we try to log in... Is anyone reading and replying here?

[Nastynono]

Greetings,

As mentioned, if the problem still persists after 24 hours, contact our customer support at [email protected] with details of the specific case. That is the most efficient way to proceed.

Re: "error detected on this zone" issue: Why would waiting 24 hours make anything better when people have had this problem for days now?

[Shinzok]

Also having this issues since 1-nov-2025 around 5 AM CET

[Shadowvzs87]

Sandycove down and yeah, most of the morning/dawn it is damn laggy as well :/

[EDIT] maybe after half hour it works again, the issue is the players lose pumpkin because of the server issues and there is a risk to lose the farm at each server instability problem since the farm if exhausted cannot be rebuilt

-long ago the BB gave some smaller compensation if server had issues, but they also changed their mind, but it makes sense during the events except if you make the event longer as a compensation