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Thread: CipSoft Migration Live Game Worlds: Technical Issues

  1. #41
    Pathfinder
    Join Date
    Sep 2020
    Posts
    8
    World
    Newfoundland
    Having the issue as LouiseM

    Server Zone Crashed Please try again. On my 4th attempt now

    Got in on the 4th attempt but everything I did has to be redone. Explorers sent, collies to find daily tasks to do again and even the GQ has to be checked as completed. I hope this is not going to be a reoccuring.

    In reviewing the island layout, I am missing iron mines in S5 and S3, and a gold mine in S2
    Last edited by GrumbleKing57; Today at 04:18.

  2. #42
    Administrator Erudite Pioneer
    Join Date
    Apr 2025
    Posts
    92
    World
    Newfoundland
    Greetings,

    A fix for the horseshoe bug is already in the pipeline and will be deployed with the update today.

    Of course, we're also looking into the issue of declined trade mails that have disappeared with the migration. We've identified the problem already: All messages from players whose accounts were deleted during the migration have disappeared. This also includes trade messages from those players. We're already investigating this together with Ubisoft.

    Quote Originally Posted by Shadowvzs87 View Post
    UK server is down - Sandycov
    Yes, we had to restart the server.

    Quote Originally Posted by umlautinho View Post
    My Mountain Clan Colossus has moved a tiny bit after the migration, it now completely blocks a titanium mine that was previously accessible.
    and

    Quote Originally Posted by Dabcd View Post
    Now My fully upgraded Mountain Clan Colossus shares space with both another storage and a mine - totaly blocking he mine.
    A graphical offset bug with the positioning of the Mountain Clan Colossus was fixed so this is probably a side-effect. Can you still click through it?

    Quote Originally Posted by LouiseM View Post
    I was playing, trying to go to a WC adventure - and the game "closed" the adventure due to an error, then booted me. Now i get the following error message:
    Server Zone Crashed
    An error was detected on this zone, Please try again.
    Then it takes me back to the log on page
    Edited to include the following:
    I was able to log on at approximately 21:20 PST and the WC game is not there - I am also missing all the generals that I sent to the adventure, along with the troops.
    3 Tremble / 2 Sylvana / 2 Mary Christmas / 2 Vargus / 1 Anslem / 1 OGG / 1 Tavern Gen / 1 Bigheart Quartermaster
    and

    Quote Originally Posted by GrumbleKing57 View Post
    Server Zone Crashed Please try again. On my 4th attempt now
    Got in on the 4th attempt but everything I did has to be redone. Explorers sent, collies to find daily tasks to do again and even the GQ has to be checked as completed. I hope this is not going to be a reoccuring.
    In reviewing the island layout, I am missing iron mines in S5 and S3, and a gold mine in S2
    I've forwarded the info. Please contact our customer support regarding server zone crashes and provide them with details about what you are missing. This is the most efficient way to report such issues.
    Last edited by BB_Cip_Mirade; Today at 12:23.
    Mirade - CipSoft Community Management


  3. #43
    Erudite Pioneer
    Join Date
    Nov 2012
    Posts
    91
    World
    Newfoundland
    MCC isnt fixed

    It moved a bit, on a compass it moved South West a bit
    Now it needs to move south east a bit

    It really needed to move due South to fix the original problem

  4. #44
    Pathfinder
    Join Date
    Dec 2013
    Posts
    4
    World
    Newfoundland
    Quote Originally Posted by BB_Cip_Mirade View Post

    A graphical offset bug with the positioning of the Mountain Clan Colossus was fixed so this is probably a side-effect. Can you still click through it?
    Sorry that I was a bit unclear. It is a deposit that is completely blocked and I cannot place a new mine on it.

  5. #45
    Administrator Erudite Pioneer
    Join Date
    Apr 2025
    Posts
    92
    World
    Newfoundland
    Thank you both, I've forwarded the info for a check.
    Mirade - CipSoft Community Management


  6. #46
    Pathfinder
    Join Date
    Apr 2013
    Posts
    4
    World
    Sandycove
    Somehow, after the update. My Steel Weaponsmith isn't continue-ing with production.

    Also my Steelswords amount seems to rotating between 24489 and 24609 in a constant loop (this is when i goto economy overview an click steel sword production, then hover over the steelswords , where is shows howmany you have)

    I was standing just above the Mountain Clan Colossus before update , but i moved it, cause it wasn't producing any swords, and now it still doesn't produce any.

  7. #47
    Pathfinder
    Join Date
    Apr 2013
    Posts
    4
    World
    Sandycove
    Okay great so they changed the building plot size of the Mountain Clan Colossus, atleast allow us to move it then

    now i have to move every building around it , to get those buildings to function again.

  8. #48
    Pathfinder Hamichi's Avatar
    Join Date
    Apr 2012
    Posts
    4
    World
    Newfoundland
    Mountain Clan Colossus seems to be 4x4 again, cant place in a 3x3 slot anymore.

    from the Anniversary Event 2025: What's new? What has changed? post:


    Mountain Clan Colossus

    An ancient, massive sculpture carved straight into a mountain by the Mountain Clan. It can produce and store copious amounts of riches.

    Type: Special storehouse
    Size: 3x3
    Effect: Increases storage for every resource by 20,000 and produces 1 Gold Ore.
    Upgrades: 7, increase storage up to 140,000 and Gold Ore production up to 7.
    Price: 1x Community Quest | per Event (not tradable, not giftable)

  9. #49
    Pathfinder
    Join Date
    Dec 2017
    Posts
    2
    World
    Sandycove
    when my storage gets full I send off resources to an inactive player so they come back to my email after 8 hrs. since sandycove did the migration my email is empty of trades.. I just lost millions of resources. no matter what I trade or to whom should not matter. I see now that the player I sent all those trades to has 'deleted' under his name. deleted user 1712661 is what it says now on his avatar. you can delete a player but why would you delete all my trades - at least 35-40 of them most of were in the amount of 2 million : ( a bit frustrated : (

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