Our GQs have vanished again, our last was 18th March. I'd been holding off posting in hopes something would shake loose but as it hasn't...
We lost them last time too, two weeks before the bugfix for: when players leave a guild whilst a guild quest is active went live, that didn't apply to us then and we are at a loss to determine what's gone wrong this time though the series of events is a perfect repeat of last time. We've been completing them regularly if not every day, we haven't had masses of people joining or leaving and we've not changed anything we've been doing at all so far as we can tell. Even so:
Ages ago: Waiting Guild Quests disappeared.
Very slightly more recently: Daily GQs started skipping occasionally and didn't always arrive at the usual time.
19th March: *poof* GQs vanished entirely.
I've spoken with Support but unfortunately they've been unable to help and have "passed the information along to the Devs". If anyone else encounters this I'd advise sending as much info as possible in your first report to Support, there seems still to be some confusion there and On High about how GQs break and even how they work in the first place.
Information I'd include if possible (just to cover all the bases):
•Basic Guild Info and recent history. I just took a screenshot of the Guild Page.
•Your position in the Guild. Leader/Admin/Etc. Lower ranks check with a higher if possible, they may already be working on it.
•Name of last GQ completed if it's known.
•Number of people usually needed to complete the Main GQ.
•Whether or not you've been completing them regularly.
•Whether or not anyone in your Guild has a Quest remaining in the Quest Book.
•Status of your Guild Leader. You may be told Guild Leaders must sign in every day for the GQs to come daily and that only the Leader can complete or cancel* a GQ, this is not accurate. New GQs have been arriving whether the leader is active or no and they complete automatically when the required number of people have done the Individual portion, there is no special Complete Button the leader must press.
•Anything else you feel may be useful.
Should your Guild be unfortunate enough to contract this bug do please remember that while it is very frustrating it does appear to be a Dev thing and yelling at Support won't help, there are things they can't fix and most of their information comes From Above and from us, if we're as clear as possible Support can forward better info.
*If the Guild Leader has tried and failed to cancel the current GQ click here for the new bug: The guild quest that won't go away