Virginmedia Customers Blocked from UBIsoft websites and online games.

[BB_Azariel]

Hi Kirkoid,

Have you tried emptying your cache and cookies? That should help.
If you're still experiencing issues after, please contact Support for help.

Best,
BB_Azariel

[pjk53]

I have the same problem. No TT and no chat appearing in global or guild tabs. Tried numerous refresh. restarts etc. But still no joy, have also tried different browsers.

[pjk53]

Can't connect to uplay account. Seems like a UBI problem.

[iridium21]

For the past hour or so they've been missing for me. See:



Cleared the cache etc. but the problem remains.

Anyone else having this problem?

[pjk53]

I've being having this problem all day on the Newfoundland server. Sent a ticket to support but they haven't got back to me as yet. Just out of interest are you from the UK, if so, what ISP do you use. I'm with Virgin media. I know they have been having issues today,too.

[iridium21]

Yep, I'm in the UK and with Virgin Media too...

[arrakis]

i cannot log in wont let me passed the log in queue

[pjk53]

Are you with Virgin Media arrakis?

[pjk53]

Ah ha back online to chat servers

[Kirkoid]

Hi Kirkoid,

Have you tried emptying your cache and cookies? That should help.
If you're still experiencing issues after, please contact Support for help.

Best,
BB_Azariel

Done and done. Was able to log in last night ok (but my gf couldn't log in to her account!) but this morning we're back to me not being able to log in and she can log in fine again. Once again she can't 'visit' me, and last night I couldn't 'visit' her. It's like at times the accounts are simply not available.