hi there.
Monday 14th of July, i left for holiday for 3 weeks. before i left, i set my endless copper mine and my bookbinder to upgrade from level 4 to level 5. after 2 weeks of unable to check my island, today Wednesday 30th of July, is the first time i can login back into the game, from a computer in my hotel. after logging in, i noticed that after 2 weeks, my bookbinder is still on 40% upgrading percentage and my endless copper mine on 66% completion. also, i have several gem-pits, collected the last 2 years. the moment i left i had 6 active gem-pits on my island. which generate 20k gems over 1 month. (6 months for 1 gem-pit to generate 20k gems \ 40k a year). after today's login, i noticed i only have 3000 gems, instead of 10k+. somehow, somewhere in the past 2 weeks, upgrading and production stopped somehow?! i don´t know what is going on, but i find it a terrible inconvenience, that my home island is not what it should be. that is; completed upgrade to level 5 for my endless copper mine and my bookbinder, as well 10k gems manufactured by my gem-pits. i would like to know what is going on here and also if there is a way to speed things up. i.e. complete the upgrade from the back-end?
- perhaps the ending of the football-event had anything to do with it?
- first login after 2 weeks on my android phone with Photon Browser app.
- after weird numbers on my phone i checked a pc with windows xp, via Chrome, to notice the numbers my phone showed me, were ´correct´. i have the same numbers on my screen with the pc. the numbers are not correct obviously, like stated above.
does anyone else have similar issues, perhaps in the past?
i also have send a ticket to support, to get a clear answer on this issue. will update when i get a respond.
hope to hear from the community or from a BB-employee.
regards,
sdofmsdf