Kicked and connection failed, no warning

[Driller7]

because of new version server is overloaded, so that have something with new version
what will be with us with crashed zone? some of us are scared when have crashed zone, because sometime that means reset account. we don't want lose everything

Nah usually they fix it internally, but you do have to sent support a message. It has happened twice to me and they are pretty quick about it too. Only took 4-5 hours

[DutchDuty]

instead of a not loading game, i now got the maint page when i wanna play...wich means they are working on it...
I am sure BB doesnt like this as much as you guys dislike it...but manure happens in life....
Relax a bit...have a walk...do some shoppings...as someone said before...level 75 is 997.000.000 xp away...a few hours wont hurt that much

[LukaJuka]

Removed

just to keep bb stuff motivated!


Please do not post outside links on the forums

[Eveame]

I'm very disapointed since your last night update ( 28/sept./2015 ) Can't load my map; server too busy... I never had any bugs since my begining 5 weeks ago and the 10k euros of investment in this game. And yes I got addicted to your ******* game. One more reason to ne anoyed this morning.

Fix it or give me my money back.

eveame
...........@hotmail.com


Please do not post your personal information on the forums, that includes email address

[HawkNZ]

Well this is a shock.... NOT..... people shouldn't be complaining about this at all, infact it should have been predicted based on past performance, BB are yet to make any significant change to the game without some disaster resulting in further downtime and maintenance,

AND they decided to do this change a couple weeks out from the Halloween Event???? lol, I sense a few rough weeks ahead with multiple "additional maintenance"


I hope prem time is being extended!

[corona88]

Nah usually they fix it internally, but you do have to sent support a message. It has happened twice to me and they are pretty quick about it too. Only took 4-5 hours

but now they have a lot crashed zone alot mails. is not like usual crashed zone

[Iolanthe]

Sandycove shows the crashed zone/server fault message too corona88, so I think its the same for all.

Is US up?

No, but they're not due to finish Maint for another 10 minutes "approx".

Their schedule is:

Day: Tuesday, September 29th
Start: Approx. 4:00 AM EDT / 1:00 AM PDT
End: Approx. 9:00 AM EDT / 6:00 AM PDT

09:00 EDT is 14:00 BST


And just to keep this semi-visible:

Guys, this has nothing to do with the version, but more with the servers being overloaded as far as I can tell.

I will let you know if I get any new info.

[The_Inquisitor]

you pay your money ... you take your chance

[Driller7]

10k euros of investment in this game. And yes I got addicted to your ******* game.

...

[Qualan]

Yep which is even more frustrating because server overload was the EASIEST thing to predict of happening, so it could have been prevented...

Thats a bit too simplistic representation of the truth

We are not sure just yet if indeed load is the issue or something else- but even if load was the issue, there is a difference between predicting and fixing where it goes wrong. Loadtests were run but are dependent on how many log on- If the real load is much higher that what was possible to test- other bugs might have popped up and odds are that someone at BB will have predicted it-

Still- if you can't test for it due to the logistics- you cant really prevent it when it pops up. One of the joys of going live and then finding a lot more people logging on across all servers across localizations and then murphy kicking you when you are down with an unexpeced gamebreaking bug :P

Kinda expected effect for this game (and a lot of other ones i know). All TSO players that have been around for a year for two should by now anticipate this effect- it happened every major upgrade of the game so far )