Cant Login

[Freddy5]

https://prnt.sc/RAvV-UGg80X1
cant login today 10 - 02, 2024 5:43

same here

[Charente]

Can't login in and the message coming up, says look in forum.. now Im looking.. that doesnt make me able to log in.

I have the same problem

[Bigmac_Dave]

Unable to login.

Usual flaky service.

To think I spent money in this game!

[Juggernaut-II]

can´t login

[wida2]

also cant´t login

[Markoni88]

Can't login, please do something about it. My settlers are not allowed to go on vacation, they have been lazy

[vvn_jr]

Why do you all call it "can't login"? The top line says "logged in as..." You can't connect to the server. Neither can I, by the way.

[Miserary]

Same on Sandycove and going off a Discord it's been ongoing since midnight so 8 hours of down time. Someone should use the contact form online to report the issue...

[Jiggy8]

I cannot login into the game server and play the game... But thank heavens, I can at least buy some gems...

[AnsheIII]

How did the error manifest itself?
I'm not allowed to play the game. Throws an error: Connection failed.

Date and time - When did the problem occur?
09.02.2024 21:10 - until now. (UTC-6:00) Central Time (US & Canada)

What did you do last?
finished the adventure and waited for the soldiers to return to the island

Did the problem occur more than once? Can it be reproduced?
Yes

Have you already done the first steps?
Yes. All steps complete

Have you cleared your cache and cookies?
Yes

Can you take a screenshot of it?
https://prnt.sc/DaP7PFdl9q-0

Which operating system do you use (Windows, Mac OS, Linux, ...)?
Windows 11 Home x64 in S mode
Version: 23H2

Internet provider / Internet speed:
Bell MTS /Download 34.98 Mbps /Upload 14.67 Mbps /Ping 22 ms

Internet access (LAN/WLAN/UMTS):
Wi-Fi 4 (802.11n)

Which browser AND browser version are you using?
Microsoft Edge
Version 121.0.2277.112 (Official build) (64-bit)