Hello friends,
As most of you know I am playing this game for a while now. And i got involved with TSO more then i expected.
But I am having a great time. But lately I am seeing a tone change on BB's end.
Both the communications here, ingame and from support are getting les friendly.
Per example:
TSO suffers from lag, we all suffer ffrom it now and then. All of us play adventures, sometimes we play with retreat or blocks. When the game lags blocks, retreats etc tend to fail resulting in losses of troops we worked hard to get.
I was used to BB awknoledging lag as their fault. But lately I am seeing more and more complaints from players that Support tells them "To bad for you, thats what you get for playing a Beta game".BB could atleast tell us they changed to a 'We-dont-care-about-our-customers' policy.
I have 2 problems with these responces:
A: This game is no way in a Beta state. We pay cash for gems. Lag and other bugs are not being fixed, so 'testresults' are not used (thats what the testserver is for) and its to old to be beta. The Beta naming is just a lame excuse to prevent lawsuits and be ... unfriendly to players.
B: BB used to respond in a differnt way. The previouse refunds are presedents for us to expect the same now.
Same go's for these forums etc. To me it seems like BB no longer is intrested in the positive community they tried to create when NFL server started, and that is a waste of all the effort we all have put in here.
I can only wonder about the reasoning behind these changes. But I think it has to do with a new game/community manager (or whatever the manager above aza and ravel is called) (?)