I messaged support 3 days ago, is there any reason to WHY I am not being messaged back? It is redicolus, why do you have a support tab when you do not support people?
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I messaged support 3 days ago, is there any reason to WHY I am not being messaged back? It is redicolus, why do you have a support tab when you do not support people?
check spam folders, i've normally got a message within 30mins saying my mail was received and then within 24hrs a reply with their response
Could you private message me your ticket number? This can be found in the subject header of the email you received. Thanks!Quote:
Originally Posted by Margowicz1
Erm he is saying he has not received any e-mails back, therefore he has NO ticket number to PM you with.Quote:
Originally Posted by BB_Saqui
If he successfully submitted a ticket, he'd have gotten an automated reply with a ticket number as a reference. If this hasn't occurred, the ticket wasn't submitted successfully. This usual culprit is due to a user not having access to the email they originally set up their account with.Quote:
Originally Posted by Dorotheus
Regardless, I'm more than happy to help you out Margo if you PM me with your issue.