I did the refresh yesterday. Today it´s the same problem.
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I did the refresh yesterday. Today it´s the same problem.
Please remove this damn window...
Haven't been able to log in since the event started and lost my log in bonus...
thank you, did this guide and everything back again :)
Yesterday the same problem occurred for me :(
all other games are fine just TSO !!!!! bet all my mines have run out even the expensive ones i bought !!!!!!
would be nice IF AND WHEN i get back on again they will be replaced by BB !
Dear fox-ish Settlers,
With the latest Firefox version (49.01) many details changed "under the hood". This caused an invisible layer now to disappear when the game is started. As a result nothing can be done inside the game, although it's loaded properly.
Our developers are working on a fix. Since it's a website based issue, no game update is needed to apply the changes. We will update this post once the improvement is deployed.
How can you still play?
- Please use our "Slim Browser" to be able to play
- Use Firefox portable version 48.0.2 or lower
- Use another Browser like Chrome, Edge or Internet Explorer
Thank you for your patience!
EDIT: a hotfix has been deployed which should resolve this issue. Please report if this worked or not in this thread.
Had same issue yesterday.
It had 2 versions of Flash installed (version 20 and 23) and i couldn't delete or deactivate just one.
So i deleted Flash and Shockwave, deleted Firefox, re-installed everything and make from FF a fresh version.
Worked fine after that.
Edit : But apparently today is the same issue
Waterfox which is a Firefox browser supported by Firefox works perfectly for 64 bit machines. not sure if its same for 32 bit system Chrome and Microsoft Edge also work as I had the problem last night and kept trying different things. not sure if this helps :)
Just tried to login using firefox and was able to click the message and access the game. Thank you TSO for fixing this Firefox issue!
Added Note: There is a bad lag happening though
Is this lag still occurring if you try and relog into the game?Quote:
Originally Posted by auntyrae
Hi BB_Saqui I cleared cache then logged out and back into the game and the lag is still happening, the game is taking a long time to fully load alsoQuote:
Originally Posted by BB_Saqui
Hi,
I saw I had the issue this morning. I did absolutely nothing (no cache clearing, no reset, no firefox reinstallation) and used Edge instead.
I just tried with Firefox again, and it works perfectly. I can click to get rid of the first window, no lag, no slowness...
Thank you !
I can use firefox again, but am also experiencing very bad lag. Clicking on anything in the game takes an age to register.
Quote:
Originally Posted by BigJoke
Can you both supply me with your OS version and Firefox version? Let's see if we can spot something. Thanks! :)Quote:
Originally Posted by Kit_
Sure !
Windows 10 pro 64bits (with all updates, including 10th anniversary) Firefox 49.0.1 (i don't remember installing a 64bits version, and about firefox says nothing about 64bits, so I guess it's the 32bits one).
Microsoft 8.1Quote:
Originally Posted by BB_Saqui
Firefox 49.0.1 x86
Just to be sure, I just rebooted the computer. Launched the game again with Firefox, and still behaving like it always has.
Oh, and about : plugins says :
Shockwave Flash
Fichier : NPSWF32_23_0_0_185.dll
Chemin : C:\WINDOWS\SysWoW64\Macromed\Flash\NPSWF32_23_0_0_ 185.dll
Version : 23.0.0.185
État : Activé
Shockwave Flash 23.0 r0
OK - so the hotfix will allow you to log in normally and get past the window, but multiple reports suggest that Firefox still suffers from a huge amount of lag since version 49.01 went live.
This is due to the "Protected Flash" option being automatically turned on by default with the new version. You'll need to follow this guide to turn it off, and you'll notice the lag disappear.
I really doubt that problem is in firefox 49.0.1, I updated to this version on 26th september and problems with login started yesterday and lags occured after "hotfix"Quote:
Originally Posted by BB_Saqui
refreshed ... got on ...... no chat ...... island bare because it takes ages to load !!!!!
all mines dead including my granite ..... not very happy indeed PLEASE sort it BB
Agree, I got version 49.0.1 23rd of September, long time ago this issue started. Now I can go into game but playing is not possible. It's like my CPU is on 100%, everything is so slow, delayed reaction. Turn off protected flash didn't help.Quote:
Originally Posted by Ronny_cz
same here
+the welcome window and daily login bonus window did not appear at all!
Today there was a Firefox update to Version 49.0.2 - please can you make sure you've downloaded this latest version. In its changelog there's a specific fix for these issues:
You can download this new version here.Quote:
Asynchronous rendering of the Flash plugins is now enabled by default. This should improve performance and reduce crashes for sites that use the Flash plugin. (Bug 1307108)
Downloaded that, but what a pity that game won't allow me to log in with FF.
I did the update to ver 49.02 and now zooming in and out with the mouse wheel is unpredicted, it is not steady at all and made the game hard to plat. Even zooming in via the keyboard is useless.
It is a Firefox issue because the game plays ok in Opera and Chrome on Windows pc and Safari on an Imac.
I am surprised no-one else has posted this problem.
I cannot play with FireFox atm, currently using Chrome, but not my favorite browser.
Do not know if a solution has been found yet :confused: