Unknown Regions bug after co-op update on 25th July 2018

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Originally Posted by BB_Saqui

Please note: If you are affected by the problem described here, contact the Support Team and do not close the adventure!
Please wait in the ticket for feedback from the Support Team and stop playing the adventure further. The Support Team will respond in a timely manner and the adventure should also have enough time.

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Support replied me with only that they are working to fix the issue, I have adv closed already because no way to watse prem time, and this note already too late after I did close adv.

:(

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Originally Posted by TheVictorious

Support replied me with only that they are working to fix the issue, I have adv closed already because no way to watse prem time, and this note already too late after I did close adv.

:(

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Support can still help you, but it's just a lot easier if the adventure is still open!

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Originally Posted by topgearfan

any chance youd put up your own guides? ;)

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That would require everyone have the same generals and skills which makes it to so small group of players it would not make sense :)

I however made a simulator to help people play MCC with any debuffs, generals and skills.

Thanks to Paul from support. I received the warm clothing buff and can now continue on. Much appreciated as I know there will be several other people all in the same boat. looking forward to continuing on for my 4th trek up the mountain.

have now received warm clothes buff an a new copy of the adventure, many thanks BB

As a workaround I got the buff and a new map. However still no word on when this will be fixed properly, just a sticky plaster (bandage for Americans).

Had the problem with snow goggles last night. Left the adv open and this morning received a new set of snow goggles in the mail. Thanks support.

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Originally Posted by geezer123

As a workaround I got the buff and a new map. However still no word on when this will be fixed properly, just a sticky plaster (bandage for Americans).

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We absolutely do plan on putting in a permanent fix, but it requires some time to QA test; like checking the rest of the MCC adventures. As soon as we're happy we'll give you a date. For now, just contact Support if you run into the issue as stated before. Thank you for your understanding in this matter guys!

Shame I did not read this first . . Oh well . Ticket in . Kettle on, :) Perhaps a small note on log in screen or something?

Have a great day ! :)

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Originally Posted by BB_Saqui

If you're affected by this bug or a similar issue, please contact Support like the others and they'll help!

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Contacted them and they told me there was no fix for it... that was on Friday.