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I can get round this using the following process
Click on "HELP/SUPPORT" then click on "Contact Form" then click on the "login here" link
This always gets me to the "Play Now" button
This also indicates it is not a browser issue, but an issue with the main login screen
And today I'm unable to login with IE again :(Quote:
Originally Posted by EternalPink
Getting our hopes up that you'd fixed this.
08/09/2013 - Able to login using IE via the top bar but unable to login using the side bar that turns into play.
Still having issues with login on normal way, still using the "my profile" workaround.
Same for me too. :( [Win Vista :( & IE9]
Still same issue here on NorthIsle - on one PC . Log in from main page - white screen - throws me out. Forum - wouldn't let me in either . HELP page - that worked ! Odd ! :(:mad::confused:
i have same problem, i write support and get answer, that its OK now. but still its very rare, when i get in whit first password enter. worst case i tried 33 times and then voila-im in. i change password several times, no helping. i maybe write support again one day, but let see, hows my lomganimity
Hi all,
We are working on this issue currently and apologize for the inconvenience you're experiencing while trying to log into TSO. I will let you know when I have more information.
Best,
BB_Alpaca
Thank you WippleWorm for your workaround, I can login your way no problems :)Quote:
Originally Posted by WippleWorm
Quote:
Originally Posted by WippleWorm
I agree with WippleWorm. For a long time whenever I logged OUT of the game and closed my browser, a new browser window would open prompting me to log in again. I could close this extra window multiple times, and it would always pop back open - like it was looping. I got around that by clicking a different URL after logging out, and finally the new Settlers window would go away.
I think when they fixed THAT problem, they caused this other looping login issue. I also do not believe it's a browser issue, but something they changed within the log in script.
Please fix this problem soon! As of today, I'm still not able to log in 'normally'!
Why not rename HELP/SUPPORT as EMERGENCY LOG IN - still the only way I can log on on this PC !!!