Printable View
slight revision tonight: no problem moving generals, but recalling one who is attacking on a ls takes >10 seconds before the action initiates, which is about double what it used to be. Also get loads of 2-second freezes when doing stuff around either home or adventure maps. still delays in dragging a mine to be built.
Today game look like this:
http://prntscr.com/mlcr0b
I keep getting a disconnected from server message (Man with the hammer), freezing, islands slow to load . Lose chat. (My caches all cleared) Use Opera or Chrome. Happens with both.
I'm noticing lag in the following instances:
Whenever a quest status changes, so new quests, or completion notice, there is always a point where the game hangs
I visited a friends island, selected their name and then selected to send an in game mail, and had to restart the browser
Coming back to my island from an adv, if quest completes I often have to restart the browser
These are all from today, post the hotfix
i have major lag problems when placing wheat fields did not have the problem before the hot fix
Hello folks,
Thanks for the continued reports - these are very helpful in our diagnostic efforts. For now, I've seen promising success if you log out and wait 15 minutes for your zone to reset. When we have a more permanent solution, we'll let you guys know asap - until then, keep these reports coming!
Have just finished a ToW. Very difficult to place generals over long transfers - very slow to calculate and recalculate the route as the gneral was moved into place. Appreciable delay after clicking before garrison appeared. Same effect with long attacks; very difficult to accurately hit the target camp which make blocks interesting.
On return from adv, map very slow to load, no chat server found and game eventually froze altogether.
I also have the very slow placement of mines on home island.
Have to say it's not much fun playing like this. :(
I had exactly the same experience with TOW, the adventure took twice as long as normal which was frustrating to say the least!Quote:
Originally Posted by SkinFlynt
If this helps...
ru-servers currently have no problems with stability (as far I know),
but still there is a problems with building on the main island, moving generals camps in the adventures and building of defence in the colonies.
It looks like the game freezes for 2-10 seconds every time when it need to highlight something (construction zone, landing zone, etc.), maybe there is only game-client related bugs.
Following on from Tempdirz
When building opening the build menu is ok but when you select a building to place you get the long pause, tested with the build menu pinned and unpinned with no difference between the 2.
The exact same pause occurs when placing a building from the star menu.
For me to solve that issue it helped to logout, clear cache and then login after 15-20min. Hope it helps :)Quote:
Originally Posted by WildWizard
surely... shouldn´t be a problem toQuote:
Originally Posted by LordBosse
for everyone after building something. should reduce latency even more,i assume, and while waiting for 15-20min you are saving precious servertime for your fellows. may they don´t have toQuote:
logout, clear cache and then login after 15-20min
;)Quote:
logout, clear cache and then login after 15-20min
Also having problems placing buildings. This issue didn't appear right after the update but is definitely there today. When (for example) building an iron mine I click on the iron mine from the build menu, there's a good 5 second delay before I can place the mine, and once I click on the target location another good 2-3 second delay before it is actually placed.
Running Win 10 and Chrome latest version.
So - in other words - it's easier to play if you don't play ???Quote:
Originally Posted by LordBosse
You mean someone could be lucky getting a non-slow (mirror) server loading the game next time?Quote:
Originally Posted by BB_Saqui
It does not solve the problem, it just reduces the freeze time for a while, killing the flash player process does the same - "standard" memory leaks from the flash player are added to the lags from the patch.Quote:
Originally Posted by LordBosse
Earlier, after several hours, increases the time of moving between the friends islands, adventures etc., now time also affects to freezing during any actions when something is highlighting on the map.
I think the weaker the PC, the greater the effect.
You of course do that before building anything.Quote:
Originally Posted by bfl72
I haven't had that since I did it btw, but it doesn't work for everyone and I'm not denying the problem exist only posted what worked for me and hopefully other that haven't posted here. there are a lot that needs to be fixed, I am well aware of that.
This continuously having to break down the copper mines because the geo isn’t finding double speed mines isn’t helping either. With this build up of lag whenever you place a building is getting very tiresome.
It would be very helpful if the skill Quality Copper Mineshafts could be upgrade to 100% in stead of the 45% maximum that it is now. Adding one more line to the skill tree with the possibility to find 100% double speed mines would be very helpful.
The cause of the problem is on server-side - waiting (TTFB).Quote:
Originally Posted by Tempdirz
I do not think that the highlighting (during building for example) is server-related. If you have not built anything yet, sending requests to the server would be too non-optimal. I think syncronization happens only after building is confirmed.Quote:
Originally Posted by SmurfAsH
But yes, since we cannot fix the client, waiting is the only solution atm.
It's server-related. It doesn't matter if you've built anything or not - the highlighting is output of the blocking algorithm, depending on fresh data from server - eg is deposit found (yet), colls may spawn or generals arrive.Quote:
Originally Posted by Tempdirz
BB do not trust client. (Even harmless UI settings are saved on server-side.)
Spoiler
Of course, we do not know technically what's happening, though I doubt it's just change in content but also session handle (on server-side) - like client is quick to timeout chat server calls, game server seems to delay and eventually timeout client calls.
As far as I understood, the blocking algorithm works with the zone map (loaded at startup and cached for the session) and with several building space/block maps (most likely built into the client) and do not require additional data exchange.Quote:
Originally Posted by SmurfAsH
I think "do not trust client" means that there will be a rollback of any wrong actions if the data on the server is different from the client data. For example, if the building was in a blocked area. Without hidden meanings of this phrase.
Also I see no additional data exchange in fiddler/dev.tools when I select a mine or a field (e.g.) for building (only standard sync 1421b, 780b + 900b when i click the menu), I see only freeze + lags even if I try to move around the map when highlighting is active.
https://i.ibb.co/KLVKR9n/fiddler.png
So, my theory still remains that most of the problems are caused by wrong highlighting graphics of island/adventures/colonies "when the game needs to highlight something (construction zone, landing zone, etc.)" maybe there is errors in the pictures or layers, that cause the flash to be unstable, and the flash freezes lead to a lot of bugs that people atm complain about.
As well as the other previous logged comments on lag I am seeing it when you select to build something that isn't on a fixed point like a mine. So trying to build a field ro well that has to check space across the whole island causes - this would support Tempdirz theory to a point, but as I noted I also get this when a quest refreshers
Note playing today, moving generals on an island produces large lag when it's working out free spaces to move the general to, so looks like anything where it needs to work out free spaces is lagging
I am getting short game freezes on my main island. On an adventure freezes and lag when transferring general to another sectre.
Never had it as bad as this before.
the game is a joke, the attitude of the company is a joke... lack of communication, lack of skill, lack of understanding by programmers, there certainly seems to be a total attitude of "we dont care, just buy more gems"... I bet this game will be scrapped and dropped in the "too hard to fix it" basket very soon.
I have just spent the last hour trying to log in, get in, spend 2 minutes (if lucky) game crashes ....rinse and repeat. I am beyond cranky.
I reported a problem with buffs not sticking a couple of years ago and it still happens. For example a I can place 6 steaks and each building will show the correct time outstanding (the same within a second or two) and notice several hours later that one of the buildings is no longer buffed. But the other 5 still are and the clocks are still running properly. I started a thread on this at the time
But that said until recently I rarely had problems. If I did I would have a good clean up of my laptop , a full maintenance and I am up and running again.
My husband who also plays rarely clears his cache , let alone do a full maintenance :D and has even fewer problems than I have.
BUT the recent updates have created more problems for both of us. He gets a bit of lag when building mines. Everything else is fine.
I get :-
lag on adventures,
screen goes dark and have to refresh,
the connection to server lost message,
my screen this morning just goes dark and freezes (The only part that looks normal when this happens are the avatars of guild members across the bottom).
Chat tab freezes and I think no one is talking.
This morning I said good morning to guild members and only THE SERVER replied with a good morning. My husband confirmed I could not be seen in chat.
Guild Avatars disappear and only the lights show.
Some guild members lights do not show and yet they are online.
The Mail Box is slow . Particularly Adventure Invites. But sometimes trades as well.
I recently wrote to all Guild Members asking if they are having issues and roughly 50% so far said none at all or at least nothing that worried them. Others are having some of the same issues as I am having and one member has problems seeing the Guild Guest which he reported and was told it was a known issue. It went at first update but returned during the latest.
My husband and I both have laptops with similar specs and of course the same Internet Provider. We both use Windows 10. He uses Chrome and I use Opera. Chrome also works for me.
Hello, the game does not load since Thursday. There was a problem with the connection on Thursday and I was asked to refresh the page, and then it wouldn't load. I have tried several times at different hours since. The bar loads to about a third and stays there forever. I have tried Chrome (which is my default navigator Version 72.0.3626.109) and Internet Explorer and both doesn't load. My PC has been rebooted. Please tell me if there is something to do or if I just have to wait for a fix. Thanks.
Last annotated status is always the current and continuing status, even if there is no individual feedback every hour.
Currently, the delays have our highest attention and we continue to work on a solution.
Last feedback is thus still:
Quote:
We'd like to examine in detail the issues that have been reported to us since the last update before we enable new content. Thank you very much for your patience. We will be providing new information about the event this week, and by then we will have a close look at the game performance. We are still working on it.
UPDATE 18.02.2019
We deployed a new version on the test server, which includes a possible improvement for the latency.
Please join the testserver on www.tsotesting.com and share your feedback with us.
Believe it or not... resetting my router fixed my recent lag issues. I was having the same major problems doing anything on TSO for over a week (~10 minute login, very poor response when placing mines, sending specialists, buffing buildings, etc). I didn't even want to try adventuring. I tried clearing cache and history, switching browsers, switching computers, no luck. So, at a loss, I tried the old unplug router/plug back in routine and eureka! The game is back to normal for me.
I have no idea why this worked, as my wifi was working fine for non-TSO content before I reset the router. And I doubt it will work for many others considering how widespread this problem currently seems to be. But it may be worth a shot...
I can confirm this. Worked for me as well. Ty for the information c¨,)Quote:
Originally Posted by AbsoluteZ
My guild quest dont open.I have f5 3 times with 0 result.
I did look at my router switching browser
and again 0 result.Im going to miss a lots of guild coin.
I hope i can get back the guild coin i loosed bekos of the
trubble with the game.
I run Chrome under Linux (Endless) and have no problems with freeze or chat server discontinuity. For me it works well.
Game is really bugged out these days Worst I have ever seen it to be honest. Constant freeze Placing buildings can be a nightmare and lag on adventures makes it difficult to do adventures etc Been here too many times
Glad it helped at least one person! Who knows, it may give BB a clue as to what's going on.Quote:
Originally Posted by JustDK
Unfortunately I don't believe this is a lag-related issue. It is just one of the many new(er) bugs that have been born into our online world lately which the development team (or more likely their management) refuses to take the proper time to address and fix. Instead they would rather focus on gimmicky new content in hopes of some quick $$$Quote:
Originally Posted by kobbra
Nothing new even worse now then ever, dont have any chat now, cant build anything game freeze all time, loading game forever etc all get worse with last update.gl with more upcoming bugs now.game is dead. the end
I used tsotesting.com today and have clicked around lot. I was a lot quicker than the production TSO. I experienced *some* lag when clicking through all the quests that had been finished, I clicked through those as quickly as I could. In my opinion this lag is to expected and acceptable.
hi,
my input
what annoys us players is - we have been telling BBS there are problems with the game and all you get back is a 2 page email asking you to check your own equipment---- now bbs have increased the loading on the servers-- this has proved there has been an underlying problem all along and BBS could not be bothered to look in to it, -----untill now---GGRRR
Where is the list of known lags ? known bugs ? and freeze ?
you can find all that info here: https://forum.thesettlersonline.com/...chnical-IssuesQuote:
Originally Posted by Soupssss