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Thread: can not connect or log in

  1. #1
    Ruler of the Land
    Join Date
    Jan 2012
    Posts
    1,056
    World
    Newfoundland

    can not connect or log in

    for some reason i can not connect to the site let alone log in.. at the moment of writing this i am using a broadband mobile dongle as it was the only way i could connect to the site to post..
    last night all was well i was able to connect and play i went to bed and when i came on this morning i seen flash had crashed it does sometimes when the log in bonus comes up
    so i refreshed and it wouldnt connect at all nor could my wife log in .. i did a ping of the site and could i also did a tracetroute and that seemed ok aswell
    but when i try to connect to www.thesettlersonline.com/en nothing happens .. i can connect to the german server and also to the www.thesettlersonline.net US server but the english just wont..i have tried everything i can think of cleaned cache and histroy ran cccleaner check.. i know i aint banned as the dongle works but is no good for playing too slow.. i dont know what else it could be as this is the only site effected its like my ip is banned on the site

  2. #2
    Ruler of the Land BB_Azariel's Avatar
    Join Date
    Oct 2011
    Posts
    437
    World
    Newfoundland
    Hi Hades8840,

    Have you tried emptying your cache and cookies and updating your version of Flash?
    If these don't work I can only suggest asking the guys from Support.

    Good luck,
    BB_Azariel
    I am no longer the Community Manager for this version of TSO. Please send any question to BB_Ravel.

  3. #3
    Pathfinder
    Join Date
    Feb 2012
    Posts
    5
    World
    Newfoundland
    i am having the same problem too in internet explorer and Chrome but works in firefox very strange


    damn spoke too soon
    Last edited by Sanddollar; 25.05.12 at 16:30.

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