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Thread: Can not access the game

  1. #1
    Pathfinder
    Join Date
    May 2012
    Posts
    1
    World
    Sandycove

    Can not access the game

    Hello,

    I just created an account and tried to play but when I press the "Play Now" button I`m redirected to a page with a loading screen on it but the loading bar never loads.It stops before it reaches the bridge.Any ideas?

  2. #2
    Treasure Hunter
    Join Date
    Dec 2011
    Location
    Germany
    Posts
    102
    World
    Newfoundland
    No idea... As I have the same problem:-(

    I have managed to log in a few times, but then get disconnected. Your best bet is contacting support - let them know what browser you are using, which country you are based, and which service provider you use...

    I can access the forums, like you, but not the game itself:-(

    If you cannot access support from the front page contact them on account-support@thesettlersonline.com from the eMail address that you used to register.

    Kind regards, Blue

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