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Thread: still not loading properly after fix

  1. #1
    Original Serf
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    still not loading properly after fix

    Game gets to stage when it has loaded mountains and trees, but then freezes before loading buildings.

    Only happens under Windows 10(latest update loaded) after 4 loads 2 worked 2 didn't and in both cases, when it didn't I had gone to look at something else while loading. If it was the active window, it seemed to work, if it wasn't it failed.

    Done all the usual, clear cache etc

  2. #2
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    Ruler of the Land BB_Saqui's Avatar
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    I know you've said you've done the usual, but can you check your Flash version number? Thanks!

  3. #3
    qawpaw
    loading time still 30 seconds no matter what browser i use in windows 10 or 8.1
    thats a fair time.

  4. #4
    Ruler of the Land TheVictorious's Avatar
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    Sandycove
    Same with me, same issue

    Quote Originally Posted by BB_Saqui View Post
    I know you've said you've done the usual, but can you check your Flash version number? Thanks!
    version 23,0,0,162

  5. #5
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
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    Quote Originally Posted by trev10 View Post
    Game gets to stage when it has loaded mountains and trees, but then freezes before loading buildings.

    Only happens under Windows 10(latest update loaded) after 4 loads 2 worked 2 didn't and in both cases, when it didn't I had gone to look at something else while loading. If it was the active window, it seemed to work, if it wasn't it failed.

    Done all the usual, clear cache etc
    Quote Originally Posted by TheVictorious View Post
    Same with me, same issue



    version 23,0,0,162
    Can you both try again with disabling all browser extensions/addons. If that doesn't work, try with another browser completely. Thanks!

  6. #6
    Ruler of the Land TheVictorious's Avatar
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    Sandycove
    Quote Originally Posted by BB_Saqui View Post
    Can you both try again with disabling all browser extensions/addons. If that doesn't work, try with another browser completely. Thanks!
    I have 2 systems both have same problem.

    first one in chrome (Version 53.0.2785.116 m (64-bit)) with many extensions, now I'm using Firefox (49.0.1 32-bit) "private browsing" with 0 extensions except flash.

    and for more details about issue, its freezes a few seconds then loading buildings, i just see my land with roads without any building, it take time to load things a bit more that usual.

    to be honest not annoying so much.

    but long loading while switching and specially when i get back from adventure to home is more annoying, in avg takes like 30 seconds but sometimes it get 1 min or more, and sometimes I stuck and only solution is to refresh, so its clearly there is an issue while loading the island.

  7. #7
    Ruler of the Land topgearfan's Avatar
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    Quote Originally Posted by trev10 View Post
    Only happens under Windows 10(latest update loaded) after 4 loads 2 worked 2 didn't and in both cases, when it didn't I had gone to look at something else while loading. If it was the active window, it seemed to work, if it wasn't it failed.
    For me the game doesnt load unless its tab is active. Has been like this for a few years. Before that it worked fine active or not. Fix didnt change it.
    Was fighting windmills from Aug 2012 to Oct 2019.

  8. #8
    Community Manager
    Ruler of the Land BB_Saqui's Avatar
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    Quote Originally Posted by TheVictorious View Post
    I have 2 systems both have same problem.

    first one in chrome (Version 53.0.2785.116 m (64-bit)) with many extensions, now I'm using Firefox (49.0.1 32-bit) "private browsing" with 0 extensions except flash.

    and for more details about issue, its freezes a few seconds then loading buildings, i just see my land with roads without any building, it take time to load things a bit more that usual.

    to be honest not annoying so much.

    but long loading while switching and specially when i get back from adventure to home is more annoying, in avg takes like 30 seconds but sometimes it get 1 min or more, and sometimes I stuck and only solution is to refresh, so its clearly there is an issue while loading the island.
    Thanks for taking the time to let me know. We'll keep an eye out for more reports of similar loading issues, and escalate them to the devs.

  9. #9
    Ruler of the Land TheVictorious's Avatar
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    Quote Originally Posted by topgearfan View Post
    For me the game doesnt load unless its tab is active. Has been like this for a few years. Before that it worked fine active or not. Fix didnt change it.

    This is chrome issue, chrome pause flash in background, if you can find workaround let me know.

  10. #10
    Quartermaster Fanfas's Avatar
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    Quote Originally Posted by TheVictorious View Post
    This is chrome issue, chrome pause flash in background, if you can find workaround let me know.
    I use Firefox and it's also a firefox thing

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