account problem

[jhvdddd]

I have a problem with my acc. I did not played game about for 1,5 years. I did write ticket for 5 times, but every time i get this answer removed
I cant access my acc. anymore so i created new acc. just to write support team. Can anyone help me plz and ty

[BB_Saqui]

Hello, jhvdddd! I've had to remove part of your post as it's against the rules to post your correspondence with our Support Team. I've sent you a private message in order to get some more details and to try and resolve your issue. Thanks!

[jhvdddd]

i did get same message today like the same one u removed...will u help me? i answer u in private