Initialising Login Queue

[Rohab]

Reply to a message TheUpSide sent me. The message to his reply was pretty much the same as his last post;

"Well because it's constantly saving and sending packets back and forth - sending and recieving. So the browser that is being used by a player maybe taking up a lot of their CPU usuage.
This would affect the exchange between how fast a game is (some people have mentioned the game runs slower - graphically - on MacBooks) and how much it's recieving.

If it's recieving more than it's sent, or vise versa, then the game would run slower.

This may be down to people's Internet connection though, but I have a 2mb connection. Running on my W7 side runs a lot faster - graphically - than on my MAC side.
On my MAC side when scrolling across the map it lags slightly, not a lot, but it's noticeable, and it was in Firefox I'd get the 'Server call failed - press ok to refesh' box pop up, or the login queue failure.
When on W7 however I've only had this once, and that was because my PC went to sleep.
So it shouldn't be the speed of someone's Internet that's a problem (unless they have 56k, lol).

So I think it may be a combination of the browser the player is using, and how much CPU usuage their broswer is taking to run the game, compared to how much of the data is being sent back and forth to the server.

Just a hunch, but it's the only explanation I can think of for these problems."

Could also just be the server and user's sending and recieving rate.

[TheUpSide]

I'll reply here in stead of in a Pm.

I have an Intel i5 with 8 gigs of Ram, you really can't blame my pc not being able to run a browser based game lol.
It has got to do something with the pc, considering the fact it's the only thing not being able to run it.

- uP

[Rohab]

True that, Up.

Sounding more like server response times now, then.

[TheUpSide]

Then how would u explain 2 laptops can run it, but (as far as I know) my desktop pc is the only one that can't..
Could be servers, but also could be something with the pc (something in options, software missing idk).

- uP

[Rohab]

Then how would u explain 2 laptops can run it, but (as far as I know) my desktop pc is the only one that can't..
Could be servers, but also could be something with the pc (something in options, software missing idk).

- uP

I was going to update my post last night about what you've just mentioned.

I'm at a loss to explain it really. As I've said before, I've tested it in 3 different browsers on my MacBook, out of those 3, only Firefox gives me the login queue/ server call failed messages. Yet on W7 via Bootcamp it runs fine, faster in fact, in Firefox without those problems on my Mac side.

Could it be to do with third-party add-ons one has installed within their browser? Maybe blocking certain data being sent to and from the server?

I know in FF on my Mac I have NoScript installed, as well as 2 scripts for MMHK. I have to verify each site I visit and can control wether or not I want third-party sites loading (double-click agent etc), whereas in Safari I don't have anything of that sort installed, and in Chrome I just have the MMHK scripts.
On my W7 side in FF I don't have NoScript installed either, just the two MMHK scripts.

So I'm not entirely sure what it could be. I'm thinking third-party installations in your browser, and very possibly your firewall. I currently have Little Snitch on my Mac which monitors each connection your browser is connecting to, allowing you to 'Allow' or 'Deny'. I'm using MacAfee on W7 side and I don't get prompt for such a response.

I will say that on my Mac side, in FF, with NoScript, I've fully allowed TSO site and forum page. As well as having no denied path in LS (Little Snitch) that access' TSO site.

So, that would throw the firewall scenario out of the window. Leaving third-party add-ons the ones that are doing the damage. Would be nice to get some tests from people to see if this is the reason.

On your laptops, compared to your PC, is there anything installed differently within the browsers you use, Up?

[BB_Azariel]

I would love to help you but my knowledge of computers is not that good... What did BB_Ian from support tell you guys?

[Rohab]

If Ian answers the tickets, then all he has said is to empty our cache, check our browser version and update through Adobe's site. I've done all these checks but the problem still persists. I'm using Chrome now instead.

Though this little problem does need to be fixed.

I've replied to support with my previous post though. Hopefully we'll get this sorted soon.

[PeterV]

I have the same problem. I can't reach the server but get the below.
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.

[malleybo]

Hi Rehab,

This happens with my Firefox and a few others I know too, you can't even create an account with Firefox, it just tells you to wait..... and nothing happens, although the account is created, and you can login with chrome.

[Rohab]

If you're trying to login now PeterV, then the game is undergoing maintenance (read the forum).

If you're getting that message while in-game, then you're in the same boat as the rest of us. We can only hope it gets fixed soon. In the meantime however, try a different browser.