Game wont load

[Nogbad2]

Hi guys , I cant load game ( on any computer) playing sandycove, is the server down. I have cleared cache,restarted,tried different computers, please help

See bugs section, looks like nobody can get in.

[peachykeen]

Is BB going to explain what happened?

[Robinek]

I've lost my login reward

[SusieCat]

Game went down last night and couldn't get back in for over an hour (so gave up)...
Couldn't get in today (and couldn't get on forums).... Can obviously get on forums now so will try the game...
Chronic lag in the game (and yes, I have emptied cache etc). THe problem is your game not my computer....
Since we've left beta, it seems to be issue after issue after issue...
What is going on at BB HQ? A once brilliant game is full of issues, bugs, stupid decisions, etc....
I fear for the future of the game...

[lulu10093]

Anyone from BB know why in under 24 hours the game and forums have crashed unexpectedly?
Any explanation would be useful?
Also you do realize BB when you bring more content in this might happen more frequently!
Ok last year we had Halloween event BUT

1. we didn't have to kill golems
2. it wasn't a server event
3. and now your throwing premium time and collectibles etc into the mix

Do you really Know if the server can take all this?
as im now going to be expecting the servers to crash again anytime soon as nobody has even said anything or apologized etc for the problems or even explained what is going on.

Let me guess gremlins been eating the wires?
you had a temporary power cut on all servers?

Any thing really BB would be helpful

[peachykeen]

I can't agree more to some kind of transparency. I invested lots of money, and others invested loads of time and aspiration. It would seem fair for BB to come clean to us and not exploit our loyalty to the brand.

[Jim_B]

Pehaps it's time for some of that award winning community relations? I think we can forgive a few technical problems. It's the continuous lack of explanation and apology that irks me.

[SmurfAsH]

This time (last hour) I think BB accidentally took all servers down when only testserver was to be given maintenance..
Earlier this night login servers stopped working - if you logged out, you couldn't log in again.

[BB_Alpaca]

Hello, everyone!

We have had two outages of service today, and for that we want to apologize for the inconvenience this has caused all of you. We are currently looking into these outages and as soon as I have more information from the investigation, I will relay it here as soon as possible.

Of course, if you need help or have account questions, please contact our Support and they will assist you.

Best,
BB_Alpaca

[Iolanthe]

Thanks Alpaca, posts in [blue] when things are literally crashing down around everyone's ears are much appreciated. Here's hoping it's not a technical Rat of Sumatran size.