yeah i had to start right back on level 1
yeah i had to start right back on level 1
still on log in after that mantaine
server zone crashed g8 BB
hoped the maintenance (or what it was) this morning would have helped - no luck
Yeah, no change for me either.
Were you compensated in any way? reason I ask is that I have bought £30 of gems over the last few months.Originally Posted by jojoaple
When mine got locked out it was during a trade and straight after I was making a load of buffs, spare settlers etc in the provision house so I am assuming that I bottle necked by clicking so many times without letting the game catch up.
I seen a lot of others have had a fix without having to reset the whole account, I think you were harshly done over there and if you did not get any compensation (depending on level too) for your losses, then that is ridiculous on their part.
no stille error zone ceashed so cant log in now for 2 days
and guess BB dont care , have mailede them but no answer!!!!!
If you reset your account, you'll be level 1 again but you will get all your gems back.. i have the same error message, the last maintenance fixed it.. for 6 hours, i got the message again.. i'm in touch with support daily, they're having to delete the ' error ' on my account eachday, but it comes back daily. They can find the error, remove it but it allways seems to come back..
I find it's when it's lagging and im traveling back and to from adventures or other people islands i get the error message.. i've been given the option to reset my account but im nearly level 39 and got my island/production level now with many level 5 buildings, so i will wait for a fix, it it means me not gaming when i want and only when they can fix the problem, i'd rather wait then reset.. hopefully they'll sort it soon.
when you reset your account, you get all purchased gems back, my account was reset on 5th december, still working at the moment. on the up side the 2nd time round is alot easier and quicker than the first. i`m lvl 26 already.
Yes, well I won't do that, I'm level 38 & have spent incredibly much time building up my settlement, had lots of resources in stocks, lots of adventures waiting too.
I was actually at the point that it became more fun to play; but then it crashed. So I'm keeping my hopes up it gets fixed.
Hi, no you're not the only one.. i've had the message for around 3 weeks now, support can remove the error, but within 24 hours it's back and i cannot play, they can find the block on my zone, remove it but it keeps on coming back.. i've been given the option to reset my account which support think will fix the problem but you'll be level 1 again.
There's 1 good think about resetting your account.. you get all your gems back but loose all your xp, buildings, gens, jolly's, nobles which have been bought, personally i'm going to wait till they fix the problem.. i've got to fare into the game to reset now..
Steven_2012
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