Issues with buying Gems

[TheDane2018]

Hi
I havn't bought gems before, but I am considering to do so.

But - for the second time in a row - the shop isn't working during Happy Hour.
There is only a text saying I should try to re-log or try again later, and ofc I did try that with no succes.

Now the morning after HH its working again:-(

It was excatly the same last HH, so i can only assume there's no HH for my country(Denmark) or what?

Can I buy from other countries if I use PayPal, or will that not work?

Thx
Dane

[Elco]

Hi,
I would kindly suggest to use the scroll down menu of countries (it automatically default to your country with its flag to the left) next to your name and at the very bottom there is the "international " option. The Happy Hour offer should then be available to purchase with PayPal.
Unless I am wrong I assume that this offer is valid on the International server only, which may not be the case on countries specific servers, thus appearing unavailable?
All the best and happy settling!

[TheDane2018]

Ok thanks for info.

I did try to select other countries, and some seemed to work, others didnt, so I could not really see any pattern.

I will try the International server on next HH

[myriamsje]

Have tried to buy gems yesterday and today...but unable too...

Keep getting the following message : prntscr.com/juhngr

<thread merged>

[BB_Saqui]

Have tried to buy gems yesterday and today...but unable too...

Keep getting the following message : prntscr.com/juhngr

Could you try accessing it through another browser?

[myriamsje]

already tried that....chrome and edge both dont load the page

[BB_Saqui]

already tried that....chrome and edge both dont load the page

Thanks for trying! Which region are you selecting, and can you let me know what happens when you change it?

[myriamsje]

the netherlands....and i tried belguim...stays the same,,,

[myriamsje]

support gave me a whole list...which i had already tried....leaving it for now...will try again when happy hour is around

[Kris3457]

It's a bigger problem, not only for myriamsje. For me it's been broken for half a year, sometimes switching to other country solves it for a minute, but soon it disappears again. I just don't care - not intended to buy gems, but as I've said, it's been going for several months.
And I've seen several players reporting it in chat or even here (if you read older posts).