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Thread: i need help

  1. #1
    defaultPlayerName_545bc34ef19cb

    i need help

    this the first time I have play the game and I am having problems playing the game has anyone got a reason why this is happening

  2. #2
    defaultPlayerName_545bc34ef19cb

    Post i have a few problems

    can someone please help me I am having a few problems playing the game

  3. #3
    defaultPlayerName_545bc34ef19cb
    I am having a few problems with the game I have put two postings up already but no one has reply please help

  4. #4
    Quartermaster minion79's Avatar
    Join Date
    May 2013
    Location
    Leixlip, Ireland
    Posts
    206
    World
    Newfoundland
    Hi there, please contact support here, provide as much detail as possible. They will help solve any issues you have.

  5. #5
    defaultPlayerName_545bc34ef19cb
    how do I contact support it keeps saying that the connection has failed

  6. #6
    Quartermaster minion79's Avatar
    Join Date
    May 2013
    Location
    Leixlip, Ireland
    Posts
    206
    World
    Newfoundland
    Click the link in my post above that is highlighted in red.

    Here is the full link just in case.

    http://www.thesettlersonline.com/en/help-and-support


  7. #7
    defaultPlayerName_545bc34ef19cb
    I am new to this everytime I press play now it keep saying saying that the connection has failed

  8. #8
    defaultPlayerName_545bc34ef19cb

    i have a few problems playing this game

    We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.

    We are working to resolve the problem.

    You don't want to miss anything
    Follow us on Twitter and Facebook.

    Your The Settlers Online team



    why I am receiving this message

  9. #9
    Quartermaster minion79's Avatar
    Join Date
    May 2013
    Location
    Leixlip, Ireland
    Posts
    206
    World
    Newfoundland
    I can suggest that you try clearing your browser cache or try a different browser, and you could also try clicking the support link i posted and follow the instructions to contact the support team.

  10. #10
    defaultPlayerName_545bc34ef19cb
    I have done all tha\t still having same problem

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