Reply to Thread
Page 11 of 11 FirstFirst ... 9 10 11
Results 101 to 108 of 108

Thread: game will not start

  1. #101
    Original Serf
    Join Date
    May 2012
    Posts
    11
    World
    Sandycove
    See, told you communication was a wonderful thing. I believe the version of IE at work is 8 so that might explain it. I had done cookies along with cashe, that was the etc, lol. I have played Settlers at work for a long time before this issue so it is not restrictions at work as I checked, however I cannot install Chrome. I will raise a ticket to see if lesser versions of IE will be supported again. Thanks for the response Fexno.

  2. #102
    Pathfinder
    Join Date
    Jan 2013
    Posts
    2
    World
    Sandycove
    https://www.dropbox.com/s/o55zmy4p4rp04k3/Capture.PNG

    I cant start the game, this message alway display even i clear cache . Can someone help me fix this plz
    Last edited by Fexno; 12.04.14 at 07:09.

  3. #103
    Ruler of the Land Fexno's Avatar
    Join Date
    Dec 2012
    Location
    The Netherlands
    Posts
    1,897
    World
    Sandycove
    Hmm normally this message is very typical a case for clearing cache. I see you use firefox, are you certain you cleared everything and not just the cache and cookies for the last few hours? Check my howto if you are not sure what I mean

  4. #104
    Pathfinder
    Join Date
    Jan 2013
    Posts
    2
    World
    Sandycove
    Quote Originally Posted by Fexno View Post
    Hmm normally this message is very typical a case for clearing cache. I see you use firefox, are you certain you cleared everything and not just the cache and cookies for the last few hours? Check my howto if you are not sure what I mean
    Yes, im already clearing all the cache and history then re-login to the settlersonline. But it's not work, still stuck with the message in loading screen

  5. #105
    Pathfinder
    Join Date
    Aug 2013
    Posts
    1
    World
    Newfoundland

    Map not loading correctly

    Hello since yesterday I have this issue with the game, I log in then when the game starts loading the map it freezes. I can't do anything, move or zoom... no buildings are displayed either. But I can click on the different tabs : building menu, economy, trade office and chat so on.
    I have updated chrome, firefox and flash player still no changes even after cache cleared.
    So if anyone can help me fix that issue.

  6. #106
    Pathfinder
    Join Date
    Feb 2014
    Posts
    2
    World
    Newfoundland

    blank screen

    I can log in ok but after pressing blue play now button the screen just goes white and i cant get into my game... please help

  7. #107
    Ruler of the Land Fexno's Avatar
    Join Date
    Dec 2012
    Location
    The Netherlands
    Posts
    1,897
    World
    Sandycove
    Please try following the advice here.

    If that does not work, send in a ticket to Support explaining the problem. You can contact Support using the contact form on this page

    Hope it helps.

  8. #108
    Pathfinder
    Join Date
    Feb 2014
    Posts
    2
    World
    Newfoundland
    got it working thanks for reply

Reply to Thread

Similar Threads

  1. can't start game
    By Jochums in forum Bugs & Technical Issues
    Replies: 0
    Last Post: 20.12.15, 18:41
  2. problem in start game
    By amishup in forum General Discussion
    Replies: 2
    Last Post: 22.06.14, 10:14
  3. game dont start on win 7 64
    By ethernal in forum General Discussion
    Replies: 12
    Last Post: 28.09.12, 07:26
  4. game start ?????
    By Bondeknolden in forum General Discussion
    Replies: 0
    Last Post: 12.04.12, 05:14

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.