Official Questions thread [Ask your question here]

[Calqer]

its in german, but the pics are clear enough
http://www.siedlertools.de/wiki/Entdecker

Great! Thanks

[Jimmos]

I got stuck on level 3, I cant get to level 4

I am at level 3. I need to build 1 mason, but the mason can be built only at level 4, so I got stuck on level 3

[Praetorianuk]

Hi, i have been trying to play on sandycove but everytime i click on the play button it goes to the loading screen and then displays an error message saying it can't load a data file and to delete my browser cache, a have tried doing so several times and it makes no difference at all, i have the most recent version of flash installed. Any help would be appreciated

[phullfatt]

any way to get the email about the euro matches quest with the 80 football starter bonus re sent to my email as i think i deleted it when i cleared out my junk mail folder

[death2all]

Hi i would just like to find out how long im banned from chat for as it is going on 32 hours now and i wasnt even the one that started it so can someone please tell me how im meant to find out how long this term is going to be because i recieved no mail and never got to see the length of time
please if you know how i can find out please inform me asap

thank you from death2all

[syler]

hi...i need more building licences,i have only 2...how cand i get more??freeing sectors its killing bandits camp?10x

[semaj1085der]

hi is ther a problem with the game at the moment as when i go to my island i cannot do anything apart from looking around?

[Tierarzt]

hi...i need more building licences,i have only 2...how cand i get more??freeing sectors its killing bandits camp?10x

Killing the bandit leader, thus freeing the sector, will reward you with 10 licences.

[Ceridwen]

When will the Starter Pack be available outside Europe?

[rooban]

Hey guys, I have freed sector 5 with a good spot to place marble and stone cutters. After the closest to my storehouse stone mine has run out I am unable to rediscover the deposit because "you already have too many deposits". I have tried depleting the existing mines and not removing the debris but when I send the geologist to scout again he finds the mine over the depleted spot. Is there a way around it?

Thanks,
Mark