[Sandycove] connection issues

[Qualan]

great notice of maintenance this morning. And they have the cheek to tel us to plan our game time accordingly.

We got the maintenance alert after it started not before BB u try some planning somewhere other than the German Server.

If u read the german language message that was posted on the german forums (see above), you will see that the only difference in treatment is a post after the fact- They have not been informed or had any planning advantage as u suggest there ...


There is no selective "punishment" for these servers, it is very unselective problems for all- At best, german developers or community manager posts on those servers a bit more often than here (after which it gets cross posted if relevant by some player anyway)

[unicornlinzy1]

same here On Newfoundland.

[King_Jarmo]

https://www.youtube.com/watch?v=aRq1Ksh-32g

[GamleGimli]

Mainteance should have been done more than 1 hour ago according to the front page - but still not able to load the game and the website seems so slow - are you hosting on ADSL connections?

[GamleGimli]

Mainteance should have been done more than 1 hour ago according to the front page - but still not able to load the game and the website seems so slow - are you hosting on ADSL connections?

[Qualan]

Mainteance should have been done more than 1 hour ago according to the front page - but still not able to load the game and the website seems so slow - are you hosting on ADSL connections?

Maintenance has been done and dusted more than 3 hours ago- This is the usual server is here, server isn;t login issue which seems to be ignored by BB - at least they don;t talk about it and pretend it isnt happening

[GamleGimli]

Are client users having the same issues ?

[Nogbad]

This is farcical, we get a surprise maintenance this morning with the announcement appearing an hour after the servers were taken down, and this evening looks like maint is still going on with the familiar "Connection Failed" hammer and spade logo.
Managed to get onto German server earlier, and had to pay gems to revive the missed event calendar, how many days are we going to miss here?
This is the 3rd event in a row now that's been wrecked by this incompetence and you don't seem to care a jot about the game or your loyal customers.

[Oddemann]

Hmmm, not even this is working...

[Urd123]

I think most of us have problems- some just worse than others. I cant stay online for more than 20- 30 mins - or I get auto reload starring into a black screen with a white logo- even though I did not refresh. Or I just get a " an error have occurred message, I am cut off - and unable to login right after- If I try - I get that pale green page that is never fully loaded - saying "der siedler" and announcing that a maint is going on. Some mornings I only get to that pale green page, and it takes hours to get in to the game. These problems have been reported many times - but it does not seem to get any attention what so ever from BB. Maybe these are simply a feature of the game.

Then there is the mail/message problem. If you get new messages in mail box- some get stuck - if you open loot - the messages remain in mail box. Only some messages if someone buffs you arrive in mail - others come - sometimes hours later - often followed by a - time out of "an error have occurred message. And no - I did not write a message to support, I don't believe support actually exists - they do reply - but never solves anything. And no - it is not just me - must people I have talked to online have same problems.