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Thread: Cant log in, and cant even send in a report on it

  1. #11
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    Keep getting an odd landing page first, then when I navigate via the 'already registered' button, get the usual homepage, but login hangs with the man swinging the hammer. Have to refresh browser which then loads up page with me logged in.
    Only seems to be the UK servers, French and German loaded up normally.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  2. #12
    Skilled Student
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    i tryed that nogbad and did not work i get this message


    prntscr.com/4etsz8

  3. #13
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    Arra, you're trying to login on a signup page, don't use that screen or you run the risk of overwriting your account.
    Top right on that screen, there is a pale turquoisey button labelled "already registered?".
    Click that to get to normal homepage.
    Then use the email login bars at top to input email add and password, then click the login button. The little man will start swinging his hammer, give him a few moments, then hit the browser refresh button, page should reload with you logged in.
    If that fails, get back the normal homepage, then select the support tab, and try to login from that page, seems to work better there when French UPlay messes up, so worth a try.
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  4. #14
    Glorious Graduate
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    Northisle
    Oops, "already registered?" button is light brown, not turquoise.
    It's right above the dark blue button with that obscene "F" word on it.

  5. #15
    Skilled Student
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    Quote Originally Posted by Nogbad View Post
    Arra, you're trying to login on a signup page, don't use that screen or you run the risk of overwriting your account.
    Top right on that screen, there is a pale turquoisey button labelled "already registered?".
    Click that to get to normal homepage.
    Then use the email login bars at top to input email add and password, then click the login button. The little man will start swinging his hammer, give him a few moments, then hit the browser refresh button, page should reload with you logged in.
    If that fails, get back the normal homepage, then select the support tab, and try to login from that page, seems to work better there when French UPlay messes up, so worth a try.

    i cannot see the "already registered button" this is my normal login page i always use the bars at top to enter email and password. i have tryed loging by the support page as well also tryed the login part by the big blue button i have sent ticket to support in the hope they can help

  6. #16
    Nifty
    Join Date
    May 2013
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    Sandycove
    Well, I can login, I just cant play. When i click "Play Now" i just get a blank page, and that´s it.

    Edit: It works now, turned off computer for half an hour.
    Last edited by alakama789; 21.08.14 at 08:49.

  7. #17
    Original Serf Wildcat66's Avatar
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    Sandycove
    i even tried another computer, and still no words from support.

  8. #18
    Guide of the Month Ruler of the Land Nogbad's Avatar
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    Quote Originally Posted by arrakis View Post
    i cannot see the "already registered button" this is my normal login page i always use the bars at top to enter email and password. i have tryed loging by the support page as well also tryed the login part by the big blue button i have sent ticket to support in the hope they can help
    Wondering how you are posting in forum without being logged in?
    We love our new CM.

    Newfoundland: 20th November 2011 to 25th November 2014. RIP
    It was good while it lasted.

  9. #19
    Skilled Student
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    Quote Originally Posted by Nogbad View Post
    Wondering how you are posting in forum without being logged in?
    im not sure as well i can login to forum but not game and no word from support i have tryed different browesers

  10. #20
    Original Serf Wildcat66's Avatar
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    Aug 2012
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    Sandycove
    its the same with me, can log in to forum and even log in to uplay, but cant in to the game, i have even tried another computer, same result.

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