[OPEN] Cannot login: "Server zone crashed"

[roberttonkiss]

Hi I logged in this morning and after about 5 minuets I kept getting a server zone crash message and cannot get back into the play zone. I did notice that when I initially was going to the play zone it took quite a while to do so. Is there a problem with the European ( newfoundland ) server today. Ive also tried to play using various browsers with the same effect (Google chrome, IE, MSN Premium)

[AmySafeunderdark]

Hi I logged in this morning and after about 5 minuets I kept getting a server zone crash message and cannot get back into the play zone. I did notice that when I initially was going to the play zone it took quite a while to do so. Is there a problem with the European ( newfoundland ) server today. Ive also tried to play using various browsers with the same effect (Google chrome, IE, MSN Premium)

Sorry to hear you have problems connecting, Roberton.

I don't have a problem at the moment, did have some yesterday, but they are unrelated.

Apparently there is a script running every night about 02:00 GMT that solved these issues.
So you will be able to connect but unfortunately that will be tomorrow ;(

Hope things will be fixed then

if you need a note to someone, let me know and I'll send it for you

[AmySafeunderdark]

Did it work, Sularus ?

Just curious

[nnigel68]

Got the same problem here but having read everyone elses problems I have tried different browsers and also a different PC so I will have to wait till tomorrow. I was placing a Water mill on top of an exhausted well. I will remember to delete these next time just in case...

[mango_20]

same problem here. i was suddenly disconnected and now i can't login. it says "an error was detected on this zone. please try again" all the time.

[KingMop]

Error ' Server Zone Crashed ' what the hell... I sent my jolly out to find a marble mine and it crashed. Ive tried different browsers, deleting cache and what have you and nothings worked. Ticket sent to support 5 mins ago. so lets see how long it takes for them to reply this time. If it doesn't get fixed and I end up losing my island I wont be impressed. nearly 18 months of time building it up. Fix the issue instead of bodging it

[Kavoan]

cant log in! "an error was dedected on this zone. Please try again" it says!?

[DaveyDent]

Zone crash can't log in :-(

[peck_ed]

If you still have this issue tomorrow morning please contact Support, as stated a few times there is a script that runs to help clear out this issue that will hopefully fix the issue for you.

[GINGERJOHN]

After rebuilding all my fields, wells, mines etc, I was booted from the game due to a zone error message. After 30 minutes of trying to get back into the game I finally logged-in to find that most of my trees had disappeared from my island and that my wells, stone/copper/marble mines were all depleted (these had all been rebuilt in the last 2 hours). This "bug" is the same one that is currently being experienced on the Test Server. FYI refreshing made no difference.